Consult the Call Management Service User Guide for more details about the functionality of this option. You can print it if you wish. You need Acrobat
Reader to open this document. You can also consult the instructions below.
The perfect complement to Voice Mail, the Télébec's Voice Mail Plus service offers you to screen your messages as they come in and choose to answer immediately, or to return the call later.
Here is how to intercept an incoming message
- After the short ring, pick up the receiver and listen.
- To speak to the caller, press the switch hook, Link or flash button.
- Or, hang up and let the service take the message.
Pager Notification option
You can have your pager notify you when a message is deposited in your voice mailbox, by displaying the Message Pick Up Number. You can also program a schedule during which you wish that your pager be connected to your vocal mailbox.
To program or change the message notification schedule:
- Enter *98 or *99, depending on your area, followed by your password, then 4, 4. When prompted enter your pager number, the desired schedule, and other preferences.
- To turn on the Outcall Notification option, enter 1, 1 in response to the voice prompts.
- To turn off this option, enter *98 or *99, depending on your area, followed by your password, and respond to the voice prompts, in the following sequence: 4, 1, 2.
Example: If you would like to be notified between 10 a.m. and 3:30 p.m., enter the times as follows: 1000 followed by 1, for a.m., and 330 followed by 2, for p.m. To be notified 24 hours a day, enter 1200 followed by 1 for a.m., and 1200 followed by 1 for a.m.
To pick up your messages without entering your password
If you are at home, you can turn on an option to skip your password, when checking your voice mail. A real time-saver. Voice mail privacy is no longer assured, however, since anyone in the house will be able to listen to the messages. Télébec cannot be held liable with respect to the use of this option.
To turn on this option:
- Enter *98 or *99, depending on your area, followed by your password.
- Respond to the voice prompts in the following sequence: 4, 2, 1, 2, 1.
- To turn off this function, press: 4, 2, 1, 2, 2.
To create distribution lists
You can prerecord a message and send it to other persons subscribed to Voice Mail. You must then create your own distribution lists. You can create up to ten distribution lists of 25 numbers each. These lists are numbered from 11 to 20.
To manage your lists:
- Enter *98 or *99, depending on your area, followed by your password.
- Respond to the voice prompts in the following sequence: 4, 2, 2.
- Select the desired option, to create, delete or edit your list.
To send deferred messages
This option lets you prerecord a message for delivery at a later date. Five messages can be sent up to 60 days in advance.
To create a deferred message:
- Enter *98 or *99, depending on your area, followed by your password.
- Press 2 in response to the voice prompts.
- Record your message, then press #.
- Enter the recipient's phone number.
- Choose Delivery Option 4 and follow the voice prompts.
To add to up to 3 extension mailboxes
After initializing your Voice Mail system, you can add up to 3 extension mailboxes on the same telephone line.
Here is how to add an extension mailbox
- Access Voice Mail as usual, by entering your Message Pick Up Number, your telephone number and your password.
- Press 4 to choose "Personal Options"
- Press 9 to choose "Extension Mailboxes".
- Enter the number of the extension mailbox you wish to add. Your mailboxes are numbered from 1 to 3.
- The system automatically assigns a password. You can keep this password, or modify it by following the voice prompts.
- You must then communicate this password to the user of the extension mailbox.
- Record the name of the user of the extension mailbox.
You can record a personalized greeting for the extension mailbox or use the system greeting.
- Now, rerecord the message of the main voice mailbox. Tell your callers how to reach you and list all of the extension mailboxes that you have added, specifying the user's name and voice mailbox number (namely 1, 2 or 3). You can record a personalized message or use the system message.
Call Management Services are available where technology permits.
